Who we are

Every day, we serve 16 million customers across London and the Thames Valley. From that first cup of tea in the morning through to baths at bedtime.

As well as supplying water to your taps, we take wastewater away. We collect and treat sewage, returning clean water to our rivers.

It’s everyone’s water and we're here to keep taps flowing for generations to come. Delivering life’s essential service, so our customers, communities and environment can thrive.

What we do

Find out more about our business including regulation, performance, governance, and results.

Find out more about our future plans and how we are regulated.

How we’re performing and the commitments we’ve made to improve our service.

Our latest results, debt information, company announcements and business plans.

Find out more about our board, executive team, policies and business structure.

You can find out more about us in our latest news. Plus how we work with communities and how you can join us.

Find all our latest press releases in our newsroom.

Find out how we’re supporting and working with local communities, charities, and education.

We're looking for passionate and skilled people who want to make a difference.